Administrator no longer able to remember their password and locked out of SpanVA.
Case 1: SpanVA is not integrated with Broadcom Login
Work through the following:
Note that this method of changing the password from the Cloud takes a few minutes to sync to the SpanVA
Case 2: SpanVA is integrated with Broadcom Login
Note: more information can be found on this TechDoc around Configuring the CASB OIDC Broker for Broadcom Login