Purpose of "Cost Per" Reports in Portal

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

We have a subscription with Symantec for Web Security Service (WSS) which is a one-time payment. What are reports for things like Cost per Day, Cost per Month, etc. in the WSS portal referring to?

Resolution

The "Bandwidth Cost per **" reports or the "Cost Calculations" under Reports > Report Center > Cost Calculations are legacy reporting functions carried over from the "Reporter" product.

By default, the Web Security Service uses the United States currency value of $0.10 to calculate the estimated costs associated with users' Web browsing.

Change this value if:

• You want to increase the estimated cost of Web browsing.
• You want to change the currency to the one used by another country.

Note:

• These reports were mostly used when networks primarily utilized dial-up connections. With the way data is charged in most modern network environments, the reports don't add much value.
• Payment is not needed for these reports and it can be set to 0 under Account Configuration > Reporting Settings > Cost Calculation for Reports.

Additional Information

Change How Costs are Calculated in Reports.