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Silent install or uninstall of Information Centric Tagging Client

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Article ID: 172834

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Updated On:

Products

Information Centric Security

Issue/Introduction

Is it possible to do a silent install or uninstall of Information Centric Tagging (ICT) client or agent?

Resolution

ICT client for Windows is a standard MSI file so all the MSIEXEC flags are supported to silent install / uninstall the software as well as to get more debugging.

So, in order to perform both actions silently you can use the following commands:

Install: 
msiexec.exe /i rightswatch-client.msi /passive /qn

Uninstall:
msiexec.exe /qn /x {PRODUCTID.EN_US}

Uninstall (without closing any Office app or Explorer):
msiexec.exe /qn /x “{PRODUCTID.EN_US}” MSIDISABLERMRESTART=Disable MSIRMSHUTDOWN=2 MSIRESTARTMANAGERCONTROL=Disable MSIRESTARTMANAGER=1

Note: to get the ProductID you can run the following Power Shell command:
get-wmiobject -Query "select * from win32_Product where name='Information Centric Tagging'" | Format-Table IdentifyingNumber

If using an automated tool to install / uninstall ICT (e.g.: GPO, SMS, SCCM) we highly recommend you to run this as a logon / logoff script or trigger a message to the user so they can close the office applications in advance.

With this you guarantee that the ICT COM Add-in is successfully activated