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Error Contacting the Webservice
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Article ID: 172824
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Updated On:
Products
Information Centric Security
Issue/Introduction
Getting an Error Contacting the Webservice and/or the plugin is taking to long to load
Resolution
Open regedit.exe and verify the registry key HKEY_LOCAL_USER/Software/Watchful Software/RightsWATCH/webservice points to the correct webservice. If it does not, correct it and try again.
Also check: HKEY_LOCAL_USER/Software/Wow6432Node/Watchful Software/RightsWATCH/webservice