Email is automatically classified and the user isn't able to change the classification

Products

• Information Centric Security

Issue/Introduction

Email is automatically classified and the user isn't able to change the classification. 

This also occurs when saving a file in other applications, like Word, Excel, PowerPoint

Resolution

• Check Automatic Classification Rules on the server configuration
• Inform the user of the ability to see the Automated Rules in Outlook and check with the Client if the Rules are configured properly
• Inform the client of the possibility of adding a warning when automated rules are applied