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Email is automatically classified and the user isn't able to change the classification
Article ID: 172821
Updated On:
Products
Information Centric Security
Issue/Introduction
Email is automatically classified and the user isn't able to change the classification.
This also occurs when saving a file in other applications, like Word, Excel, PowerPoint
Resolution
- Check Automatic Classification Rules on the server configuration
- Inform the user of the ability to see the Automated Rules in Outlook and check with the Client if the Rules are configured properly
- Inform the client of the possibility of adding a warning when automated rules are applied
Feedback
Yes
No
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