An administrator issues the Restart Client Computers command one or more times on one or more client groups. You wish to cancel or recall the command(s).
There is no option to cancel or recall Restart Client Computers commands from the Symantec Endpoint Protection Manager (SEPM) console. Clients download all commands for their client group and store them locally, and then execute the commands in the sequence they were issued. Moving clients to a new client group without these commands will not remove the queued commands from the client's local settings.
Note: Following these steps will remove all commands from the SEPM. If you currently have any outstanding commands you wish clients to execute, you will need to reissue these commands.
Remove commands from Symantec Endpoint Protection clients
The following steps add a Host Integrity (HI) policy to the affected group(s). The policy will remove the scheduled restarts from the affected SEP clients' registries. In order for the policy to take effect, you must temporarily disable Tamper Protection on the affected client group(s).
Remove commands from the SEPM
The following steps purge all commands from the database of each affected SEPM site, and delete the command files from the file system of each affected SEPM.
Confirm successful deletion of commands on clients
After completing the above steps, confirm the SEP clients properly applied the HI policy and deleted all Restart Client Computers commands.
Return the affected client groups to their default configurations, specifically: