ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Outlook trust center shows: Antivirus status: Unavailable. This version of Windows does not support antivirus detection

book

Article ID: 172814

calendar_today

Updated On:

Products

Endpoint Protection

Issue/Introduction

When you install Microsoft Outlook 2010 or Office 365 on a Windows Server Operating System and configure Microsoft Outlook Trust Center under (Location: Open Outlook > click File > Options > Trust Center > Under Microsoft Outlook Trust Center click Trust Center Settings > under Trust Center select Programmatic Access > Under Programmatic Access Security) path, you will find 'Antivirus status: Invalid or Unavailable.

Cause

Windows Security Center is not supported on server operating system versions. For this reason Outlook is unable to check antivirus status when installed on a Windows Server.

Environment

Windows Server OS
SEP (Symantec Endpoint Protection) 12.x and 14.x

Resolution

As per Microsoft it is not supported to install Outlook on a Server OS version hence it is unable to check the SEP antivirus status. For further queries on this request, contact Microsoft Support.

Powered by Wolken Software