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Installing a license file on the SSL-Visibility Appliance.

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Article ID: 172808

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Updated On:

Products

SSL Visibility Appliance Software

Issue/Introduction

Downloading and installing a license file to the SSL-Visibility Appliance.

Resolution

  1. Browse to https://support.symantec.com/
  2. Click Licensing & Downloads > Network Protection (Blue Coat) Licensing, this redirects to the licensing portal.
  3. Log in, choose SSL Visibility, License Download
  4. Enter your serial number and define a passphrase.  Avoid using special characters.
  5. Download the license file
  6. Click the dropdown menu which has the SSL-V's hostname as its title and choose licensing
  7. Click on the plus sign, Browse... and select the license file.
  8. Enter the same passphrase that you defined in step 5.