Installing a license file on the SSL-Visibility Appliance.

Products

• SSL Visibility Appliance Software

Issue/Introduction

Downloading and installing a license file to the SSL-Visibility Appliance.

Resolution

1. Browse to https://support.symantec.com/
2. Click Licensing & Downloads > Network Protection (Blue Coat) Licensing, this redirects to the licensing portal.
3. Log in, choose SSL Visibility, License Download
4. Enter your serial number and define a passphrase.  Avoid using special characters.
5. Download the license file
6. Click the dropdown menu which has the SSL-V's hostname as its title and choose licensing
7. Click on the plus sign, Browse... and select the license file.
8. Enter the same passphrase that you defined in step 5.