Install license file on SSL Visibility Appliance

Products

• SSL Visibility Appliance Software

Issue/Introduction

This article provides instructions for downloading and installing a license file on a Symantec SSL Visibility Appliance.

Environment

• SSL Visibility Appliance Software
• Broadcom Support Portal

Resolution

Download a License

1. Log in to the Broadcom Support Portal.
2. Navigate to the My Entitlements section.
3. Download the license file for the specific serial number.
4. Save the license file to a system accessible by the SSL Visibility appliance.

Install a License

1. Log in to the SSL Visibility Appliance WebUI.
2. Navigate to (Platform Management) > License.
3. Click Add.
4. Select one of the following methods to install the license:
   • Upload License tab: Click Browse to select the saved license file.
   • Paste License tab: Paste the text copied from the license file.
   • License from URL tab: Provide a URL to download the file from a local web server (common in enclosed environments).
   • Portal Install tab: Enter portal credentials to install directly.
5. Click Add.
6. Verify the confirmation message and ensure the License Status shows OK.

Additional Information

• To ensure the license updates automatically in the future, navigate to (Platform Management) > License and enable the Auto Update License feature under License Settings.
• If you encounter issues, verify the appliance date and time are correct.
• For further assistance, see Contact Broadcom support.