ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Unable to ping-test SpanVA system
Article ID: 172806
Updated On:
Products
CASB Security Standard
CASB Audit
CASB Gateway
CASB Gateway Advanced
Issue/Introduction
Opened CMD prompt; attempted to ping-test the SpanVA system and received complete packet loss return with the following time-out response:
Request timed out
Cause
Confirmed ICMP is disabled on SpanVA systems.
Environment
CloudSOC v2.x
Resolution
Working as designed.
Attachments
Feedback
Yes
No
Powered by
