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VIP ADFS login gets stuck in a loop during authentication

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Article ID: 172775

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Updated On:

Products

VIP Integrations

Issue/Introduction

After configuring and implementing the JavaScript for ADFS, the authentication process gets stuck in a loop.

Cause

The JS request is able to hit the end-point, but a response is not received. 

Resolution

Check ADFS logs for indications of some sort of Proxy intercept. Inbound traffic with the JavaScript must be able to flow from the client and pass through the proxy on the return flight back to the client machine.