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Known issues upgrading from macOS 10.13.6 to macOS 10.14 with DLP Agent version 15.1


Article ID: 172658


Updated On:


Data Loss Prevention Endpoint Prevent


Symantec Data Loss Prevention version 15.1 supports agent monitoring on macOS 10.14.

Refer to "Table 1: Known issues for 15.1 support on macOS 10.14" for a list of known issues and workarounds where they exist.


Table 1: Known issues for 15.1 support on macOS 10.14
Issue Workaround
In some cases the character user interface (CUI) does not launch after the macOS is upgraded from 10.13.6 to 10.14. Restart the endpoint.

Outlook crashes when all of the following criteria occur:

  • Azure RMS is used and email is set to RMS permissiveness
  • A block response rule is used
  • A user sends a sensitive file using Outlook
Restart Outlook.