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Workplace by Facebook integration with Messaging Gateway

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Article ID: 172648

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Updated On:

Products

Messaging Gateway

Issue/Introduction

Symantec Messaging Gateway (SMG) does not appear to be allowing messages from Workplace By Facebook.

Environment

  • SMG
  • Workplace by Facebook account

Resolution

Workplace by Facebook email notification uses standard SMTP email messages, so there is no compatibility issue as of October 1, 2018.

Facebook technical documentation can provide domains and IP addresses that you can whitelist in Local Good Senders lists in SMG. If you need assistance with setting up Local Good Senders lists, please refer to the Administration Guide for your version of SMG.