Redirected to a security certificate page when clicking a link

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

When clicking on a link, you are redirected to a security certificate page.

There is a problem with this website's security certificate. The security certificate presented by this website was not issued by a trusted certificate authority.

Resolution

You must install the SSL Root Certificate on your workstations by following the instructions below:

1. In the Web Security Service (WSS) portal, navigate to Service > Network > SSL Interception.
2. Under the SSL Root Certificate section, click Download.
3. In the Start menu, search for and open Internet Options.
   
   
    
4. In the Internet Options window, click on the Content tab, then click Certificates.
   
   
    
5. Click on Import.
   
   
    
6. Click Next on the import wizard.
7. Click Browse and find the CertEmulationCA.crt file that you downloaded earlier. Then click Next.
8. Click Browse and select Trusted Root Certification Authorities from the list.
   
   
9. Click Next and then Finish.
10. Click Yes on the security warning that pops up.