Azure Securlet activation failed

Products

• CASB Security Standard
• CASB Security Premium
• CASB Security Advanced
• CASB Securlet SAAS
• CASB Security Advanced IAAS
• CASB Gateway Advanced
• CASB Gateway
• CASB Audit
• CASB Security Premium IAAS
• CASB Securlet IAAS
• CASB Securlet SAAS With DLP-CDS
• CASB Advanced Threat Protection

Issue/Introduction

When attempting to activate the Azure Securlet, received a red error message. 

Invalid Response: Azure returned invalid response. Please contact the Elastica support team. Reference: <error string>

Cause

MFA may interfere during activation

Resolution

1. Disable Multi-Factor Authentication (MFA) to allow Securlet activation. 
2. Re-enable MFA.

Additional Information

Note: V1 will be discontinued soon. See Release Notes:

https://techdocs.broadcom.com/us/en/symantec-security-software/information-security/symantec-cloudsoc/cloud/release-notes/CloudSOC-Release-Notes-Archive/cloudsoc-release-notes-archive/cloudsoc-3150-rn.html