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Azure Securlet activation failed

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Article ID: 172610

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Updated On:

Products

CASB Security Standard CASB Security Premium CASB Security Advanced CASB Audit CASB Gateway CASB Gateway Advanced Data Loss Prevention Cloud Package

Issue/Introduction

When attempting to activate the Azure Securlet, received a red error message. 

Invalid Response: Azure returned invalid response. Please contact the Elastica support team. Reference: <error string>

Resolution

  1. Disable Multi-Factor Authentication (MFA) to allow Securlet activation. 
  2. Enable MFA.