search cancel

Ghost User in source image causes Windows setup to fail

book

Article ID: 172609

calendar_today

Updated On:

Products

Deployment Solution

Issue/Introduction

Customer captured an image of a system that had the Ghost User account in it. Windows setup failed. Windows setup fails stating that the account cannot be processed.

Environment

DS 8.x

Cause

Ghost User is an account that is used by DeployAnywhere to process driver.  This account cannot be present in the source image.

Resolution

Remove any occurences of Ghost User account before capturing the image from the source computer.