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Adding user roles via the primary account


Article ID: 172598


Updated On:




How to add a role in MessageLabs for one a user or administrator.


Changes to user roles can only be done via the primary login for an account. 

  1. Go to Administration > User Management
  2. Search for the user needing a change of roles and select the login.
  3. Underneath Edit User > User Roles
  4. Either a standard role from the system list can be used or a custom role can be created. 
  5. Save by clicking "Add Role" or "Append Role" as available.