Data Loss Prevention: Twelve incidents are stuck in the queue.

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Article ID: 172590

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

The Enforce console shows that 12 incidents appear to be stuck in queue.
That is, the incident queue never drops lower than 12.
This was noticed after the customer added a datafile to the USERS tablespace to correct some 1802 and 1807 errors.

Environment

Data Loss Prevention 14.6 MP2 - The issue is not unique to this version.

Resolution

Restarted the "Incident Persister" service.