Data Loss Prevention: Twelve incidents are stuck in the queue.

Products

• Data Loss Prevention Enforce

Issue/Introduction

Customer added a datafile to the USERS tablespace to correct some 1802 and 1807 errors.

The Enforce console shows that incidents appear to be stuck in queue and never drops below the reported number (which may not vary.)

Resolution

Restart the "Incident Persister" service.

If that does not work, review the incident directory for *.bad incident file(s), move from the directory to see if queue begins to flush.