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Merge text component does not properly handle <> in variables

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Article ID: 172588

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Updated On:

Products

Workflow Solution ServiceDesk

Issue/Introduction

Merge Text component does not properly handle <> in variables replacing them with &lt; and &gt; in the outcome.

Cause

Product defect.

Environment

Workflow 8.1 (all HFs)
Workflow 8.5
ServiceDesk 8.1 (all HFs)
ServiceDesk 8.5

Resolution

This issue is fixed in Workflow 8.5 RU1.