Learn about the Symantec Diagnostic Cloud (SymDiag .cloud) and how to use it to identify common issues in ProxySG
This web service is available at https://diag.symantec.com
SymDiag .cloud is a web service which provides self-help diagnostic reports and performance data for Symantec ProxySG. This service is an implementation modeled on the same diagnostic services provided in the on-premise Symantec Diagnostic Tool (SymDiag).
To make use of this web service it is necessary to produce a file called sysinfo using ProxySG. To obtain this file visit the url:
https://<ip address of ProxySG>/sysinfo
These instructions are also available on the web service itself.
SymDiag .cloud currently supports the following Symantec products: