Specify the top domain by approval or blocking sender in Quarantine Portal

Products

• Email Security.cloud
• Email Encryption.cloud

Issue/Introduction

According to Online Help for Quarantine Portal, you specify the top domain as ".com" or ".uk" for approval or blocking sender, but it is invalid using Symantec Email Security.Cloud (SESC).

Environment

Email Security.cloud

Resolution

When specifying the top domain for approval or blocking sender, you need to specify "com" or "uk" without putting a dot in front of the top domain.