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CloudSOC Administrator locked out of Tenant

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Article ID: 172513

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Updated On:

Products

CASB Security Standard CASB Audit CASB Gateway CASB Gateway Advanced Data Loss Prevention Cloud Package

Issue/Introduction

IP restrictions were set and SysAdmins were blocked out of the Tenant.

Resolution

If this occurs open a case with Technical Support so they can remove IP address restrictions on the backend.

Attachments