Endpoint Protection Manager Database contain broken links

Products

• Endpoint Protection

Issue/Introduction

SEPM (Symantec Endpoint Protection Manager) Revocation data is not getting download. Database contains broken links. The broken link information is shown in the dbvalidator-x.logs found in the :\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\logs directory on the SEPM. 

dbvalidator-x.log:

2023-06-17 15:39:15.702 THREAD 1 WARNING: *********************************************
2023-06-17 15:39:15.702 THREAD 1 WARNING: Following ids are not present in the database.
2023-06-17 15:39:15.702 THREAD 1 WARNING: *********************************************
2023-06-17 15:39:15.703 THREAD 1 WARNING: Link is broken for [3] target ids: 
2023-06-17 15:39:15.709 THREAD 1 WARNING: DatabaseValidationTask> logNodeDetails>> TargetId:[XXXXXXX] TargetType:[PhysicalFile] ObjectTypeName:[ObjReference] ParentObjectTypeName :[IncrementalReverseDelta] 
.
2023-06-17 15:39:15.801 THREAD 1 WARNING: DatabaseValidationTask> validate>> Database validation failed. brokenLinkValidationFailed: true, luContentValidationFailed: false
2023-06-17 15:39:15.815 THREAD 1 WARNING: DatabaseValidationTask> validate>> [The database contains discrepancies.For more information, see the dbvalidator-x.log in the Symantec Endpoint Protection Manager installation folder, under tomcatlogs.]

Cause

SEPM Database contains broken links/errors.

Resolution

Contact Broadcom Technical Support to validate the issue and further assistance.