The Data Loss Prevention (DLP) Endpoint Prevent is not detecting SMTP violations.
Using some test data that should trigger an incident, some of the endpoints are not reporting the violation.
We found two causes:
1. The Endpoint Agent was not installed on the test computer.
2. The Endpoint Agent was disabled on the test computer.
DLP 14.6 MP2
Could affect any version.
Install or enable the Endpoint Agent on the computers on which you want to detect SMTP violations using Endpoint Prevent.