CX IPC library crashes with SIGABRT - run out of descriptors

Products

• Advanced Threat Protection Platform

Issue/Introduction

Advanced Threat Protection (ATP) Platform management server displays a blank Dashboard after pointing a large number of SEP clients at ATP management server to function as a proxy for the SEP Client Iookups of Insight file reputation.

Resolution

In ATP 3.2.0, Symantec changes the IPC module to return an error rather than exiting abnormally. Further, ATP 3.2.0 changes the ATP SEP proxy component to increase its scalability.

If Dashboard outages persist after upgrade to ATP 3.2.0, please contact Symantec Technical Support for assistance with original troubleshooting.