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Kdump Service hangs at startup in Endpoint Protection

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Article ID: 172451

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Updated On:

Products

Endpoint Protection

Issue/Introduction

  • After upgrading from Symantec Endpoint Protection (SEP) 12 to 14, the upgrade was successful. After a reboot, the Linux server hung on the Kdump service.
    NOTE: After disabling the Kdump service the server starts normally without issue.
  • Kdump Service hangs at startup in Endpoint Protection

 

Environment

  • Upgrade from SEP 12 to 14
  • Red Hat 6.10
  • Kernel Version:  2.6.32-754.el6.x86_64

 

Resolution

Reinstall the Kdump service per Red Hat documentation.