Malware alert notification is not sent to the recipient when configuration is set to deliver to the Administrator and Recipient.

Products

• Email Security.cloud

Issue/Introduction

Malware blocked notification is sent only to the Administrator, the recipient does not receive the email under these conditions

• Malware alert notification for Inbound is configured to deliver to both Administrator and Recipient.
• Both sender and recipient as same domain/cluster
• Sender not registered any Outbound route

Environment

Email Security.cloud

Resolution

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