Malware alert notification is not sent to the recipient when configuration is set to deliver to the Administrator and Recipient.
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Article ID: 172441
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Updated On:
Products
Email Security.cloud
Issue/Introduction
Malware blocked notification is sent only to the Administrator, the recipient does not receive the email under these conditions
Malware alert notification for Inbound is configured to deliver to both Administrator and Recipient.
Both sender and recipient as same domain/cluster
Sender not registered any Outbound route
Environment
Email Security.cloud
Resolution
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