Unable to view current RAM utilization using Advanced Threat Protection

Products

• Advanced Threat Protection Platform

Issue/Introduction

• Unable to view current Read Access Memory (RAM) utilization within the Symantec Advanced Threat Protection (ATP) command line or graphical user interface 

Cause

Resource utilization for RAM is restricted to root account access only

Resolution

Review the RAM resource utilization statistics within either:

• VMware vSphere Client (Log into vSphere Client > Click on the ATP appliance > Click on the Performance Tab)
• ESXi (Log into ESXi > Click on the ATP appliance > Click on the Summary Tab and view Resources)