Configuration and Administration Basics for Edge SWG

Products

• ProxySG Software - SGOS

Issue/Introduction

Learn how to configure, administer, and upgrade Edge SWG (ProxySG)

Resolution

Training

• On-demand training for ProxySG - Get free access to on-demand, web-based training modules through the Symantec eLibrary. See the full course list.

Guides

• Edge Secure Web Gateway (Edge SWG) - 7.4
• SGOS Upgrade/Downgrade WebGuide 6.x to 7.x
• Browse and download all product documentation for ProxySG.

Upgrade

• Upgrade ProxySG or Advanced Secure Gateway from the command line

Authentication

How To

• BCAAA 6.1 Service Requirements
• Edge SWG Authentication and Authorization
• ProxySG Authentication WebGuide (7.3.x and later)
• Authentication modes for ProxySG deployments
• Configure IWA authentication for ProxySG or Advanced Secure Gateway
• Configure a transparent ProxySG or Advanced Secure Gateway to authenticate users using a HTTPS based virtual URL
• Configure Kerberos authentication for ProxySG or Advanced Secure Gateway

Troubleshooting

• Failure to authenticate a tunneled SSL request
• Implement IWA Direct authentication in a ProxySG appliance
• Users are being prompted to authenticate when going through the ProxySG or Advanced Secure Gateway
• Client authentication modes - Basic, NTLM, Kerberos
• Unable to join ProxySG or Advanced Secure Gateway to domain

Configuration

How To

• Limit and control bandwidth using Bandwidth Management
• Back up and restore the configuration for ProxySG or Advanced Secure Gateway
• Back up the configuration for ProxySG or Advanced Secure Gateway from the command line

 

 

Management Console

How To

• Supported Java, operating system, and browser versions for SGOS and Advanced Secure Gateway
• How do I reset the console user or enable password on the ProxySG?

Troubleshooting

 

• Java error "bluecoat.sgos.ui.SG_UIApp.class" when loading the ProxySG Management Console

 

Policies

How To

• URLs and IPs used by Skype (consumer version) for ProxySG policy definition
• Understanding Policy Trace checkpoint timing
• ProxySG ICAP Integration
• Custom exception pages for ProxySG

Troubleshooting

• The ProxySG access logs show that some blocked categories were allowed
• Error: "Content Transformation Error" when browsing videos on YouTube
• Cannot log in to Adobe Creative Cloud in an explicit proxy deployment

 

Reverse proxy

How To

• Reverse Proxy Deployment Guide (7.3.x and later)
• Implement FTP Reverse Proxy
• Implementing server portals - TWURL (two way URL rewrite)
• Configure reverse proxy for FTPS

SSL

How To

• Configure SSL interception with Microsoft PKI in an Explicit deployment
• Configure Transparent SSL forward proxy with authentication