search
cancel
Search
Administration and Maintenance 101 for ProxySG
book
Article ID: 172433
calendar_today
Updated On:
Products
ProxySG Software - SGOS
Show More
Show Less
Issue/Introduction
Learn how to configure, administer, and upgrade Symantec ProxySG.
Resolution
Training
On-demand training for ProxySG
- Get free access to on-demand, web-based training modules through the Symantec eLibrary. See the
full course list
.
Guides
SGOS Administration Guide (6.7.x)
SGOS Upgrade/Downgrade WebGuide (5.x and 6.x)
Browse and download all product documentation for ProxySG
.
Upgrade
Upgrade ProxySG or Advanced Secure Gateway from the command line
Authentication
How To
BCAAA 6.1 Service Requirements
LDAP Authentication and Authorization
ProxySG Authentication WebGuide (6.5.x and later)
Authentication modes for ProxySG deployments
Configure IWA authentication for ProxySG or Advanced Secure Gateway
Configure a transparent ProxySG or Advanced Secure Gateway to authenticate users using a HTTPS based virtual URL
Configure Kerberos authentication for ProxySG or Advanced Secure Gateway
Troubleshooting
Failure to authenticate a tunneled SSL request
Implement IWA Direct authentication in a ProxySG appliance
Users are being prompted to authenticate when going through the ProxySG or Advanced Secure Gateway
Reports do not show usernames for requests blocked by ProxySG policy
Client authentication modes - Basic, NTLM, Kerberos
BCAAA upgrade uninstalls previous versions
Unable to join ProxySG or Advanced Secure Gateway to domain
Configuration
How To
Limit and control bandwidth using Bandwidth Management
Back up and restore the configuration for ProxySG or Advanced Secure Gateway
Back up the configuration for ProxySG or Advanced Secure Gateway from the command line
Command Line Interface Reference (v6.5.x)
Unified Agent
Unified Agent 4.1.x Administration and Deployment Guide
Unified Agent Local Enforcement 4.9.x Deployment and Administration Guide for Windows
Create a Unified Agent trace log ProxySG
Management Console
How To
Supported Java, operating system, and browser versions for SGOS and Advanced Secure Gateway
How do I reset the console user or enable password on the ProxySG?
Troubleshooting
Management Console GUI is not loading up
Java error "bluecoat.sgos.ui.SG_UIApp.class" when loading the ProxySG Management Console
Updated Java, now having issues logging into Management Console.
Policies
How To
URLs and IPs used by Skype (consumer version) for ProxySG policy definition
How to get Ammyy Admin working through Proxy
ProxySG Appliance Visual Policy Manager Reference
Content Policy Language Reference (6.7.x)
Understanding Policy Trace checkpoint timing
Visual Policy Manager Reference (6.7.x)
ProxySG ICAP Integration
Custom exception pages for ProxySG
Troubleshooting
The ProxySG access logs show that some blocked categories were allowed
Error: "Content Transformation Error" when browsing videos on YouTube
Cannot log in to Adobe Creative Cloud in an explicit proxy deployment
Adobe Creative Cloud does not fully load or icon spins when behind ProxySG
Reverse proxy
How To
Reverse Proxy Deployment Guide (6.5.x and later)
Implement FTP Reverse Proxy
Implementing server portals - TWURL (two way URL rewrite)
Configure reverse proxy for FTPS
SSL
How To
Configure SSL interception with Microsoft PKI in an Explicit deployment
Configure Transparent SSL forward proxy with authenticationa>
Troubleshooting
Skype for Business cannot log on or connect to meetings through ProxySG or Advanced Secure Gateway
Error: "The name on the security certificate is invalid or does not match the name of the site" for Autodiscover certificate in Outlook on Office 365
Error: "NET::ERR_CERT_COMMON_NAME_INVALID" when accessing websites through ProxySG or Advanced Secure Gateway in Chrome version 58 and later
Feedback
thumb_up
Yes
thumb_down
No