ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Pre-14.2 Endpoint Protection for Mac clients report WSS Traffic Redirection Status as 'Disabled'

book

Article ID: 172399

calendar_today

Updated On:

Products

Endpoint Protection

Issue/Introduction

14.2 Symantec Endpoint Protection (SEP) introduced the WSS Traffic Redirection component to the SEP for Mac client. However, when only the SEP Manager is upgraded to 14.2 and the SEP for Mac clients are on an older build they will show up as 'Disabled' within the SEP Manager. This is in contrast to the 'Not Installed' status a Linux client will report.

Resolution

In order to address the status of 'Disabled' for Mac clients and WSS Traffic Redirection, the clients must be upgraded to 14.2, or later.