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MicroSoft Office 365 Power BI Application not working

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Article ID: 172389

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Updated On:

Products

Web Security Service - WSS

Issue/Introduction

Microsoft Office 365 Power BI Application not working when connected to WSS(Web Security Service)

Cause

Power BI application from Microsoft, similar to other Microsoft applications, does not tolerate Web Security Service´s SSL interception approach

Resolution

The situation can be solved by adding the Power BI domains in the SSL Interception Exceptions list by accessing the threatpulse portal account> Service>Network>SSL Interception> SSL Interception Exemptions

Add all following domains;
download.microsoft.com
powerbi.com
analysis.windows.net
login.windows.net
servicebus.windows.net
frontend.clouddatahub.net
core.windows.net
login.microsoftonline.com
msftncsi.com
microsoftonline-p.com

You can also find the domains by accessing the following link: https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem