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The data that is received from any securlet slows down or stops.

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Article ID: 172376

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Updated On:

Products

CASB Security Standard CASB Security Premium CASB Security Advanced CASB Audit CASB Gateway CASB Gateway Advanced Data Loss Prevention Cloud Package

Issue/Introduction

Data from securlet stopped. It worked one day and then the next day it no longer showed any data. 

Cause

The securlet process was stopped and did not restart on the tenant after an engineering update.

Resolution

Contact support to have the process started.