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'Ignore Proxy Settings' on Web Security Service portal isn't working


Article ID: 172359


Updated On:


Web Security Service - WSS


Not able to access the Internet outside of the company network even when the 'Ignore Proxy Settings' on the Web Security Service (WSS) portal is enabled.


 Web Security Service


  • 'Ignore Proxy Settings' is not to have user traffic ignore the proxy settings that are configured on the browsers. This is only for Unified Agent (UA) to establish a VPN tunnel directly (bypassing the proxy settings). 
  • This setting only forces UA to connect directly to the service even when a proxy is configured in the system. Any other proxy aware software like browsers continue to use the proxy as configured.