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Cannot select Groups in the Group Inclusion configuration dialog after upgrade to ATP 3.1.
Article ID: 172312
Updated On:
Products
Advanced Threat Protection Platform
Issue/Introduction
After upgrading to 3.1, you don't see any groups presented in the Group Inclusion configuration dialog box.
Cause
The ATP appliance only retrieved a small number of groups when checking with the Symantec Endpoint Protection Manager (SEPM). ATP 3.2 will download the list in larger chunks so the data is loaded quickly.
Resolution
This issue is resolved in ATP 3.2. If you cannot update in a timely manner, please contact support to have a hotfix applied to ATP 3.1.
Feedback
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