HTTP Error 400 when client tries to connect to Endpoint Protection Manager Server

Products

• Endpoint Protection

Issue/Introduction

SEP (Symantec Endpoint Protection) clients are not connecting to SEPM (Symantec Endpoint Protection Manager) server after installation.

HTTP Error 400 Bad Request.

Environment

SEP 12.x and 14.x

Cause

Default gateway IP address is missing.

Resolution

Ensure to provide the default gateway IP address in the SEPM Server Network Connection settings to have the clients communicate.