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LUA definitions stop downloading appropriately
Article ID: 172297
Updated On:
Products
Endpoint Protection
Issue/Introduction
- Live Update Administrator (LUA) definitions stop downloading appropriately
- Machines are missing their latest definitions
- Out of disk space
- LUA Auto-Purge doesn't work as expected
Cause
Due to insufficient disk space and automatic purging isn't working as expected
Resolution
1. Open Services.msc
2. Restart both the LUA services:
- LUA Apache Tomcat
- LUA PostgreSQL
NOTE: Once completed, the automatic purge should have occurred to free up space and fix the issue.
Feedback
Yes
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