Cloud SWG Integration ID for CloudSOC (CASB) is requested

Products

• CASB Security Standard
• CASB Security Premium
• CASB Security Advanced
• CASB Audit
• CASB Gateway Advanced
• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

When CloudSOC (CASB)  Gateway is being activated an email with the Cloud SWG (formerly WSS) Integration ID is sent to the Administrator.

Sometimes that email with the Integration ID may be sent to a different Administrator, be lost, or get misplaced.

Resolution

If the Cloud SWG (formerly WSS) Integration ID is missing open a CASB Support case and include the CASB Tenant ID that needs to be connected with Cloud SWG tenant

CASB Support can then provide the Cloud SWG Integration ID to the  Administrator to configure integration with CASB.

Ref Tech Doc: https://techdocs.broadcom.com/us/en/symantec-security-software/information-security/symantec-cloudsoc/cloud/gateway-home/wss-integrate-home.html