Restore the DLP Enforce Server across platforms in three-tier deployments

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Article ID: 172274

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

By leveraging the EnforceReinstallationResources.zip, you can restore a Symantec Data Loss Prevention (DLP) Enforce configuration and database access onto the same, or different, platform.

This operation is supported only for three-tier deployments. In three-tier deployments, you install the Oracle database, Enforce Server, and a detection server on separate computers.

 

Environment

  • Windows
  • Linux

Ensure that the target OS platform is supported prior to uninstalling DLP Enforce.

Resolution

To migrate your Enforce Server to another OS platform, follow these high-level steps. See the Symantec Data Loss Prevention Installation Guide appropriate to your version for specific instructions on how to create and use the reinstallation resources files, as well as for the appropriate path names. You can find the appropriate installation guides here Symantec Data Loss Prevention Installation Guides

NOTE: For DLP 15.1, the current Enforce server services will need to be disabled to prevent communications issues with existing Detection servers once the new Enforce server has been installed.

  1. Stop DLP Enforce services for your specific version

  2. On your current Enforce Server, create the EnforceReinstallationResources.zip file. See the chapter "Uninstalling Symantec Data Loss Prevention" in the Symantec Data Loss Prevention Installation Guide for your version for detailed instructions on creating this file.

  3. Copy the EnforceReinstallationResources.zip file to your new Enforce Server computer.

  4. On your new Enforcer Server computer, install the Enforce Server, but do not initialize the Enforce Server database.

  5. Use the EnforceReinstallationResources.zip file during the installation procedure to preserve the connection to your existing database. See the chapter "Installing an Enforce Server" in the Symantec Data Loss Prevention Installation Guide for your version for detailed instructions on using reinstallation resources.