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Missing Primary User for Mac systems - Primary user field is blank

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Article ID: 172257

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

When Basic Inventory is sent up, the Primary User field is blank. No Primary User is shown in the console when viewing the computer record.

INFO 2018-07-22 18:26:28.505     72691    2960633856  MachineID > Invalid user association information:
primary user
, primary user domain
, computer guid {45A6DF1C-7740-49C4-A9D0-2D52506858C5}

Cause

Under Investigation

Resolution

This issue is under Investigation at this time. To be alerted when a solution is posted here, please subcribe to this article.