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Different username from the current user

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Article ID: 172254

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Updated On:

Products

Web Security Service - WSS

Cause

Auth Connector with IPSec maps internal IP address to Active Directory usernames. Whenever a new logon event is detected, it remaps the IP address to the new user. This is an expected behavior when using Auth Connector when two or more users log into the same computer.

Environment

Auth Connector

Resolution

The previous user needs to fully logout/kill the previous session so that the usernames gets the correct IP address.