June 2018 or newer updates no longer applicable on Windows 10 version 1607 or Windows Server 2016 version 1607

Products

• Patch Management Solution for Windows

Issue/Introduction

June 2018 or newer updates no longer applicable on Windows 10 version 1607 or Windows Server 2016 version 1607

N/A

Cause

Microsoft Windows 10 1607 and Windows Server 2016 1607 are End of Service by Microsoft.
Reference: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

Any attempt to install the updates manually with also show a NotApplicable message.

Environment

Patch Management Solution 8.1

Resolution

Symantec recommend upgrading to a newer version of the OS that is not End of Service.

Here is a guide from Symantec on how to utilize Software Management Solution to perform upgrade - https://support.symantec.com/en_US/article.HOWTO124389.html
If your systems have encryption enabled on them, please review this guide, describing proper steps for the upgrade - https://support.symantec.com/en_US/article.HOWTO125875.html
Also, please review the following guide to know what to do, in case if your upgrade runs into problems - https://support.symantec.com/en_US/article.TECH234498.html
Here is a guide how to perform OS Feature Upgrade via Patch Management Solution - https://support.symantec.com/en_US/article.DOC9422.html

1. Following SQL Query can be used to list computers with OS details, including the OS Service Channel.

SELECT
  [Resource name] = isnull( os.[Name], item.[Name]),  
  os.[Domain],  
  os.[OS Version],
  CASE
   WHEN os.[OS System Mask] IS NULL THEN os.[OS Name]  
   ELSE dbo.fnSysMask_GetOSNumberNameEx(os.[OS System Mask])  
  END AS 'OS Name'
 from vRM_Network_Resource r   
  JOIN [vRM_Network_Resource_Item] item on item.[Guid] = r.[Guid]  
  LEFT OUTER JOIN Inv_AeX_AC_Identification os on os.[_ResourceGuid] = r.[Guid]   
  LEFT OUTER JOIN [Inv_AeX_AC_Location] lo on lo.[_ResourceGuid] = r.[Guid]  
    GROUP BY os.[OS System Mask], [OS Name],[OS Version],os.[Name], item.[Name] ,[Domain]

Example results:

Resource name	Domain	OS Version	OS Name
CL-Win7-x32	EPM	6.1	Windows 7
CL-W7-x64-01	EPM	6.1	Windows 7
CL-Win8-32	EPM	6.2	Windows 8
CL-Win8-64	EPM	6.3	Windows 8.1
CL-Win10-64	EPM	10.0	Windows 10
CL-Win2k-x64	EPM	6.3	Windows Server 2012 R2
SMP8-1	EPM	6.3	Windows Server 2012 R2
SQL-2012	EPM	6.3	Windows Server 2012 R2
SS-Win2012	EPM	6.3	Windows Server 2012 R2
CL-Win2016-x64	EPM	10.0	Windows Server 2016 (1607)
CL-Win10-32	EPM	10.0	Windows 10 (1803)
VM-100833210		7.4	CentOS Linux 7

2. Attached are documents with details on how to create a report showing the OS Build Number.