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June 2018 or newer updates no longer applicable on Windows 10 version 1607 or Windows Server 2016 version 1607

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Article ID: 172247

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Updated On:

Products

Patch Management Solution for Windows

Issue/Introduction

June 2018 or newer updates no longer applicable on Windows 10 version 1607 or Windows Server 2016 version 1607

N/A

Cause

Microsoft Windows 10 1607 and Windows Server 2016 1607 are End of Service by Microsoft.
Reference: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

Any attempt to install the updates manually with also show a NotApplicable message.

Environment

Patch Management Solution 8.1

Resolution

Symantec recommend upgrading to a newer version of the OS that is not End of Service.

Here is a guide from Symantec on how to utilize Software Management Solution to perform upgrade - https://support.symantec.com/en_US/article.HOWTO124389.html
If your systems have encryption enabled on them, please review this guide, describing proper steps for the upgrade - https://support.symantec.com/en_US/article.HOWTO125875.html
Also, please review the following guide to know what to do, in case if your upgrade runs into problems - https://support.symantec.com/en_US/article.TECH234498.html
Here is a guide how to perform OS Feature Upgrade via Patch Management Solution - https://support.symantec.com/en_US/article.DOC9422.html


1. Following SQL Query can be used to list computers with OS details, including the OS Service Channel.

SELECT
  [Resource name] = isnull( os.[Name], item.[Name]),  
  os.[Domain],  
  os.[OS Version],
  CASE
   WHEN os.[OS System Mask] IS NULL THEN os.[OS Name]  
   ELSE dbo.fnSysMask_GetOSNumberNameEx(os.[OS System Mask])  
  END AS 'OS Name'
 from vRM_Network_Resource r   
  JOIN [vRM_Network_Resource_Item] item on item.[Guid] = r.[Guid]  
  LEFT OUTER JOIN Inv_AeX_AC_Identification os on os.[_ResourceGuid] = r.[Guid]   
  LEFT OUTER JOIN [Inv_AeX_AC_Location] lo on lo.[_ResourceGuid] = r.[Guid]  
    GROUP BY os.[OS System Mask], [OS Name],[OS Version],os.[Name], item.[Name] ,[Domain]

Example results:

Resource name

Domain

OS Version

OS Name

CL-Win7-x32

EPM

6.1

Windows 7

CL-W7-x64-01

EPM

6.1

Windows 7

CL-Win8-32

EPM

6.2

Windows 8

CL-Win8-64

EPM

6.3

Windows 8.1

CL-Win10-64

EPM

10.0

Windows 10

CL-Win2k-x64

EPM

6.3

Windows Server 2012 R2

SMP8-1

EPM

6.3

Windows Server 2012 R2

SQL-2012

EPM

6.3

Windows Server 2012 R2

SS-Win2012

EPM

6.3

Windows Server 2012 R2

CL-Win2016-x64

EPM

10.0

Windows Server 2016 (1607)

CL-Win10-32

EPM

10.0

Windows 10 (1803)

VM-100833210

 

7.4

CentOS Linux 7

2. Attached are documents with details on how to create a report showing the OS Build Number.

Attachments

Check Win10 Build version.docx get_app
Check Win10 Build Version - report.docx get_app