ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

ITMS 8.1 RU7: Lack of control with Site Server Communication Profiles.

book

Article ID: 172245

calendar_today

Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

Symantec Management Agent installed on a computer with a package server role (also called site server) is able to read and report used IIS port bindings. The discovered bindings are later used to configure the site server communication profile.

Sometimes there is a requirement to configure more than one port in IIS bindings in a site server. For example, you have 2 ports configured in a package server IIS bindings: 80 and 8080. There is another requirement to use port 8080 only for Altiris (ITMS) packages distribution and port 80 for "other", none-Altiris related traffic. Since the process to generate and distribute the communication profiles is mostly automated, it is not possible to control which port will be utilized for endpoint - site server communication. There is no option to change the ports & lock the communication profiles, and, even if changed, the next  basic inventory will revert the changes back.
 

No errors.

Cause

 It works as currently designed. 

Environment

ITMS 8.1 RU7 and below.

Resolution

ITMS 8.1 RU5 users download and install CUMULATIVE POST 8.1 RU5 POINT FIXES.
ITMS 8.1 RU6, RU7 users, please, contact Symantec Support to get the fix. 
ITMS 8.1 RU4 and below users either upgrade to ITMS 8.1 RU5 and install the cumulative pointfix, or upgrade to 8.1 RU7 and contact Symantec Support to get the fix. 

The fix will be integrated into the next major release, tentatively it will be ITMS 8.5 September / October 2018.

The fix allows to Lock and Unlock the communication profiles.

"Lock" option means that the profile is locked for UI / manual changes. The profile will be automatically populated by basic inventory delivered data.

"Unlock" option means that the profile is unlocked for UI / manual changes. The profile will NOT be automatically populated by basic inventory delivered data.