ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Unable to join ProxySG or Advanced Secure Gateway to domain

book

Article ID: 172238

calendar_today

Updated On:

Products

Advanced Secure Gateway Software - ASG ProxySG Software - SGOS

Issue/Introduction

You have a ProxySG or Advanced Secure Gateway (ASG) which is unable to join the Windows domain for authentication.

ProxySG or ASG does not authenticate to the domain.

Resolution

The general approach to gathering data for solving issues with the ProxySG or ASG not being able to join the domain is outlined in this article

Troubleshoot intermittent IWA Direct problems.

Current known issues with the ProxySG or ASG joining the domain: