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Limitations on data during DLP Enforce server outage

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Article ID: 172202

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Updated On:

Products

CASB Security Standard CASB Security Premium CASB Security Advanced CASB Audit CASB Gateway CASB Gateway Advanced Data Loss Prevention Cloud Detection Service

Issue/Introduction

Concern over data integrity during DLP Enforce outage.

Cause

DLP Enforce outage.

Environment

CASB integrated with DLP connector. 

Resolution

Incidents continue to be flagged on CloudSOC, and there is unlimited number of incidents that can get flagged during the outage. Once a week the flagged incidents will be uploaded. When the Enforce server is back up, the flagged incidents should be uploaded to the Enforce server.