How Should an Environment's Firewall be Configured to Allow Agent Connections to the DXI?

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Article ID: 17220

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Updated On:

Products

CA Application Performance Management SaaS

Issue/Introduction

     CA's Digital Experience Insights Platform(DXI) offers number of agent types that connect to CA SaaS infrastructure: https://docops.ca.com/ca-application-performance-management-digital-experience-insights-from-ca/ga/en/implementing-agents.



     How should an environment's firewall be configured to allow agent connections to the DXI?

 

Environment

Release:
Component: APMAGT

Resolution

     To allow agent connections into the DXI, then whitelist *.cloud.ca.com. IP addresses used in the environment are dynamic and consequently cannot be used.

Additional Information

     As always, contact CA Support if having further questions.