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Error: 'Duplicate entries are present` message in Exceptions policy
Article ID: 172188
Updated On:
Products
Endpoint Protection
Issue/Introduction
After upgrading the Symantec Endpoint Protection Manager (SEPM) from pre-14.2 to 14.2, a warning message about duplicate entries is displayed when editing and saving the Exceptions policy.
"Duplicate entries are present. Remove all duplicate entries and then save the policy."
Cause
14.2 now checks for duplicates in the Exceptions Policy.
Resolution
There are two viable options
- Manually remove all duplicate entries within the Exceptions policy.
- Engage Symantec Technical Support for assistance.
Feedback
Yes
No
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