How to activate users in CloudSOC

Products

• CASB Security Standard
• CASB Security Premium
• CASB Security Advanced
• CASB Audit
• CASB Gateway
• CASB Gateway Advanced

Issue/Introduction

Users in the CloudSOC tenant are showing as inactive

Resolution

To activate a user do the following:

1. Click the Users option for the Users drop down
   
   
    
2. Find the desired user to activate
    
3. Click the Actions Drop Down and click Activate User