"Device is encountering intermittent connection failures" for ATP 3.1.0 scanners
This is sometimes caused by a missing counter related to ATP receiving a 401 response from the Cynic server.
ATP is deployed as a management server with one or more ATP scanners
Symantec repairs the missing counter in ATP 3.2.0.
Please update to ATP 3.2.0. If symptoms persist, contact support for original troubleshooting effort for this symptom.