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VIP Manager error: 400 Bad Request. Request Header or Cookie Too Large Nginx

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Article ID: 172088

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Updated On:

Products

VIP Authentication Service

Issue/Introduction

Error 400: BAD REQUEST when opening the VIP Manager console 

Cause

 The VIP Manager cookie has grown over a certain allowable size, or the cookies stored in your browser might be corrupted.

Resolution

As a workaround, attempt to login using a different browser.

From the affected browser, delete the cookie for https://manager.vip.symantec.com.

The following browser-specific links are provided as a reference to assist with this process. 

Chrome 
Firefox 
Internet Explorer 
Opera